UK-based AI answering service for trades

Never miss a
trade call again.

Tradeline24 answers your calls 24/7 with a professional AI secretary. It takes messages, books callbacks, and handles emergencies so you never lose a job to a missed call.

Set up in 48 hours
UK phone number included
Cancel any time

Built for every trade

ElectriciansPlumbersGas EngineersBuildersRoofersHVAC Engineers

Trusted by tradespeople across the UK & beyond

DH Electrical Ltd
Swift Plumbing Co.
ProBuild Northwest
City Gas Services
Apex Roofing UK
ThermoHeat Engineers
Premier Groundworks
Bright Spark Electrical
AllStar Builders
FastFlow Plumbing
Peak HVAC Solutions
Cornerstone Contracts
RedLine Electrical
BlueSky Roofing
TrueGas Services
DH Electrical Ltd
Swift Plumbing Co.
ProBuild Northwest
City Gas Services
Apex Roofing UK
ThermoHeat Engineers
Premier Groundworks
Bright Spark Electrical
AllStar Builders
FastFlow Plumbing
Peak HVAC Solutions
Cornerstone Contracts
RedLine Electrical
BlueSky Roofing
TrueGas Services

The problem

Missed calls are costing you jobs

You're on the tools β€” you can't always answer. But every missed call is a job walking straight to your competition.

0%
of callers won't leave a voicemail
They ring your competitor instead.
Source: BrightLocal Consumer Survey
0%
of trade calls come outside working hours
Evenings, weekends, early mornings.
Source: Federation of Master Builders
Β£0
average value of a missed emergency job
One missed call can cost you the job.
Source: UK Trades Industry Estimate
0 in 3
customers go with whoever answers first
Speed of response wins the job.
Source: Harvard Business Review

A full-time receptionist costs Β£25,000+ per year.

Tradeline24 gives you the same cover for less than the cost of a cup of coffee a day.

Pick your voice

Hear your AI secretary

Every client chooses their own voice β€” from any accent, anywhere in the world. Press play, pick your favourite.

Newcastle
πŸ‡¬πŸ‡§ Newcastle

Millie

Geordie

Soft North-East accent. Warm, natural and instantly likeable.

Manchester
πŸ‡¬πŸ‡§ Manchester

James

Professional British

Clear, calm and well-paced. Works in any professional setting.

London
πŸ‡¬πŸ‡§ London

Lizzie

East End London

Cheerful, energetic Cockney character. Lively and full of personality.

New York
πŸ‡ΊπŸ‡Έ New York

Mark

American

Casual, confident American male. Easy-going and instantly trustworthy.

Chicago
πŸ‡ΊπŸ‡Έ Chicago

Cassidy

American

Confident, professional American woman. Clear and direct.

New Orleans
πŸ‡ΊπŸ‡Έ New Orleans

Walker

US Southern

Warm, caring Southern accent. Friendly and instantly approachable.

San Francisco
πŸ‡ΊπŸ‡Έ San Francisco

Eryn

American

Pleasant, conversational American female. Warm customer service voice.

Sydney
πŸ‡¦πŸ‡Ί Sydney

Emma

Australian

Natural, conversational Australian female. Relaxed and easy to listen to.

Toronto
πŸ‡¨πŸ‡¦ Toronto

Robert

Canadian

Professional, friendly Canadian male. Clear and polished.

Choose a voice above, then fill in your details below β€” your AI secretary will use your chosen accent.

How it works

Up and running in 48 hours

No complicated setup. No IT knowledge needed. We handle everything.

01

Tell us about your business

Fill in a short onboarding form covering your trade, services, coverage area, and how you want calls handled. We do the rest.

02

We build your AI secretary

We configure a natural-sounding AI voice using ElevenLabs, programme your call workflows, and set your active hours and emergency redirect rules.

03

Your UK number goes live

Within 48 hours you receive a dedicated UK phone number. Forward your existing number to it and your AI secretary is on call around the clock.

04

Get call summaries & never miss a lead

After every call you receive a summary by email or SMS: who called, what they needed, and any urgent flags. You stay in control without being tied to your phone.

Features

Everything a receptionist does, for a fraction of the cost

Tradeline24 is built specifically for tradespeople. Every feature is designed around how trade businesses actually work.

Custom active hours

You choose exactly when your AI secretary is live: evenings, weekends, overnight, or 24/7. Outside those hours it stays silent.

Dedicated UK number

Every client gets their own UK phone number included. Forward your existing number or use it as your main line.

Natural AI voice

Powered by ElevenLabs, your secretary sounds human and professional, not robotic. Callers won't know the difference.

Emergency redirect

Urgent calls like gas leaks, no power, or flooding get escalated immediately and redirected to your mobile or an emergency contact.

Call summaries

After every call you get a clear summary by email or SMS: caller name, number, reason for call, and any action needed.

Fully customisable

We programme your secretary around your exact services, service area, pricing info, FAQs and anything else you need it to know.

Warm transfer ready

Want the AI to patch through certain callers directly to you? We can configure warm transfers for VIP customers or urgent jobs.

GDPR compliant

All call data is handled in accordance with UK GDPR. Caller data is stored securely and only used to provide your service.

Pricing

Simple, transparent pricing

No hidden fees. No long contracts. Cancel any time.

Starter

Perfect for sole traders who need out-of-hours cover.

Β£49/month
  • Active hours of your choice (e.g. 6pm–8am)
  • 1 dedicated UK phone number
  • Up to 150 calls/month
  • Email call summaries
  • Emergency redirect (1 contact)
  • Standard AI voice
  • Setup within 48 hours
Get started
Most popular

Professional

For growing trade businesses that need full-time cover.

Β£99/month
  • 24/7 active coverage
  • 1 dedicated UK phone number
  • Unlimited calls
  • Email & SMS call summaries
  • Emergency redirect (up to 3 contacts)
  • Custom ElevenLabs AI voice
  • Warm transfer capability
  • Branded caller greeting
  • Setup within 24 hours
Get started

Enterprise

For larger trade businesses or multiple branches.

Custom
  • Everything in Professional
  • Multiple UK numbers
  • Multi-location support
  • Custom call workflows
  • CRM / job management integration
  • Dedicated account manager
  • Priority support & setup
  • White-label option
Contact us

All plans include a one-off setup fee of Β£99. VAT applicable where required.

What tradespeople say

Real trades. Real results.

"I was losing jobs left and right because I couldn't answer on site. Tradeline24 sorted me out in two days and it's already paid for itself three times over in the first month."

DH
Dave Hurst
Electrician, Manchester

"The AI sounds so natural. Had a customer comment on how helpful 'the girl on the phone' was. She doesn't exist, but the leads certainly do."

SM
Stacey Moran
Plumbing & Heating, Leeds

"Emergency redirect was the thing that sold it for me. Gas leaks don't wait, and now they don't have to wait for me to call back either."

CB
Chris Ballantyne
Gas Engineer, Birmingham

FAQ

Common questions

Get started

Ready to stop missing calls?

Fill in your details and we'll be in touch within a few hours to get you set up.

No payment taken here. We'll call you back to discuss your setup.