Never miss a
trade call again.
Tradeline24 answers your calls 24/7 with a professional AI secretary — taking messages, booking callbacks, and handling emergencies — so you never lose a job to a missed call.
Built for every trade
The problem
Missed calls are costing you jobs
You're busy on-site, so you can't always answer. But every unanswered call is a potential customer calling your competition.
A full-time receptionist costs £25,000+ per year.
Tradeline24 gives you the same cover for less than the cost of a cup of coffee a day.
How it works
Up and running in 48 hours
No complicated setup. No IT knowledge needed. We handle everything.
Tell us about your business
Fill in a short onboarding form — your trade, services, coverage area, and how you want calls handled. We do the rest.
We build your AI secretary
We configure a natural-sounding AI voice using ElevenLabs, programme your call workflows, and set your active hours and emergency redirect rules.
Your UK number goes live
Within 48 hours you receive a dedicated UK phone number. Forward your existing number to it — your AI secretary is on call around the clock.
Get call summaries & never miss a lead
After every call you receive a summary by email or SMS — who called, what they needed, and any urgent flags. You stay in control without being tied to your phone.
Features
Everything a receptionist does — for a fraction of the cost
Tradeline24 is built specifically for tradespeople. Every feature is designed around how trade businesses actually work.
Custom active hours
You choose exactly when your AI secretary is live — evenings, weekends, overnight, or 24/7. Outside those hours it stays silent.
Dedicated UK number
Every client gets their own UK phone number included. Forward your existing number or use it as your main line.
Natural AI voice
Powered by ElevenLabs, your secretary sounds human and professional — not robotic. Callers won't know the difference.
Emergency redirect
Urgent calls — gas leaks, no power, flooding — get escalated immediately and redirected to your mobile or an emergency contact.
Call summaries
After every call you get a clear summary by email or SMS: caller name, number, reason for call, and any action needed.
Fully customisable
We programme your secretary around your exact services, service area, pricing info, FAQs — whatever you need it to know.
Warm transfer ready
Want the AI to patch through certain callers directly to you? We can configure warm transfers for VIP customers or urgent jobs.
GDPR compliant
All call data is handled in accordance with UK GDPR. Caller data is stored securely and only used to provide your service.
Pricing
Simple, transparent pricing
No hidden fees. No long contracts. Cancel any time.
Starter
Perfect for sole traders who need out-of-hours cover.
- Active hours of your choice (e.g. 6pm–8am)
- 1 dedicated UK phone number
- Up to 150 calls/month
- Email call summaries
- Emergency redirect (1 contact)
- Standard AI voice
- Setup within 48 hours
Professional
For growing trade businesses that need full-time cover.
- 24/7 active coverage
- 1 dedicated UK phone number
- Unlimited calls
- Email & SMS call summaries
- Emergency redirect (up to 3 contacts)
- Custom ElevenLabs AI voice
- Warm transfer capability
- Branded caller greeting
- Setup within 24 hours
Enterprise
For larger trade businesses or multiple branches.
- Everything in Professional
- Multiple UK numbers
- Multi-location support
- Custom call workflows
- CRM / job management integration
- Dedicated account manager
- Priority support & setup
- White-label option
All plans include a one-off setup fee of £99. VAT applicable where required.
What tradespeople say
Real trades. Real results.
"I was losing jobs left and right because I couldn't answer on site. Tradeline24 sorted me out in two days — already paid for itself three times over in the first month."
"The AI sounds so natural. Had a customer comment on how helpful 'the girl on the phone' was. She doesn't exist — but the leads certainly do."
"Emergency redirect was the thing that sold it for me. Gas leaks don't wait — and now they don't have to wait for me to call back either."
FAQ
Common questions
Get started
Ready to stop missing calls?
Fill in your details and we'll be in touch within a few hours to get you set up.